For Healthcare Professionals

Quality home care for the people you're referring. CQC registered, family-run for over 20 years, with rapid response for urgent discharges.

Quick Access

Why Refer to Walnut Care?

What sets us apart for your patients

Rapid Response

Start care within 24-48 hours for urgent hospital discharges and crisis situations.

🏆

CQC Rated Good

Consistent quality across all inspection domains. Full compliance with regulations.

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Consistent Care Teams

Small, regular teams for each person. No strangers, no agency staff.

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Electronic Monitoring

Real-time visit verification. Complete audit trail for every visit.

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Specialist Training

Carers trained in dementia, Parkinson's, stroke rehab, palliative care, and more.

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Responsive Communication

Named contacts for professionals. Prompt responses to queries. Proactive updates.

Services We Provide

Comprehensive home care to support your patients

🏥 Hospital Discharge Support

  • Rapid response within 24-48 hours
  • Coordination with discharge teams
  • Short-term rehabilitation support
  • Transition to long-term care if needed

🛁 Personal Care

  • Washing, dressing, toileting
  • Continence care
  • Keeping skin healthy
  • Mobility assistance

💊 Medication Support

  • Prompts and reminders
  • Administration from blister packs
  • Monitoring and reporting
  • Liaison with pharmacies/GPs

🧠 Specialist Care

  • Dementia and Alzheimer's
  • Parkinson's disease
  • Stroke rehabilitation
  • End of life care

🌙 Flexible Scheduling

  • Morning, lunch, tea, bed calls
  • Waking night support
  • Sleep-in overnight care
  • 24-hour live-in care

🤝 Support Services

  • Meal preparation and nutrition
  • Companionship and wellbeing
  • Appointments and outings
  • Light housekeeping

Referral Process

Simple and efficient from referral to care start

1

Referral Received

Submit online, call, or email. We acknowledge all referrals within 2 hours during office hours.

Same day acknowledgment
2

Initial Assessment

We contact the patient/family to arrange a face-to-face assessment. For urgent cases, this can happen same day.

Within 24-48 hours
3

Care Plan Created

Person-centred care plan developed in collaboration with patient, family, and relevant professionals.

Within 24 hours of assessment
4

Care Begins

Matched care team introduced. First visits commence. You'll receive confirmation that care has started.

Within 24-48 hours (urgent) or agreed date
5

Ongoing Communication

Regular updates as requested. Immediate notification of any concerns or changes. Available for MDT meetings.

Ongoing

Our Coverage Area

We provide care across Lincolnshire, including:

Lincoln Sleaford Grantham Boston Spalding Bourne Stamford Market Rasen Gainsborough Horncastle Surrounding villages

Not sure if we cover your area? Call us with the postcode.

CQC Rating
Good

Care Quality Commission Registered

Walnut Care is registered and inspected by the CQC. We're rated Good across all domains. View our full inspection report on the CQC website.

Contact Our Referrals Team

Dedicated support for healthcare professionals

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Phone

Direct line for professionals

(01205) 280101
✉️

Email

Monitored during office hours

referrals@walnutcare.co.uk
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Live Chat

Instant support online

Start Chat

Online Referral Form

Complete this form and we'll contact you within 2 hours during office hours.

Your Details (Referrer)

Person Being Referred

Care Requirements

Funding